What does it take to stay strong and create success during challenging economic times?
According to a recent article in BuilderOnline.com featuring our very own CEO David Logsdon and COO Bill Post, success is based on a simple principle that has always been central to everything we do here at Wayne Homes: listen (really listen) to your customer’s wants and needs, and then build the home that their family wants to live in.
We are honored and humbled to be recognized as one of a handful of builders that are experiencing success as we come out of a challenging economy. But even with this success, we think about things differently today than we did five years ago, and we know that you and your family probably do too. The recession has deepened our commitment to our values as your Ohio-based custom home builder, because staying true to our Midwest values has helped us weather tough times.
Simple, Straightforward Values
Our mission is simple: to build affordable custom homes and create exceptional experiences for you and your family. We achieve our mission by following a few guiding principles:
- Your Home, Your Way, on Your Budget: At a time when many builders pulled back on included features and custom changes, we continued to believe that your home should be built how you envision it. By working with you from the beginning stages of building your home, we understand your vision and can plan ahead for custom changes, saving you hundreds or thousands of dollars.
- Family First: At Wayne Homes, our employees and trade partners are like family. We believe the secret to exceptional customer service is to invest in treating our own employees, trade partners, and support team with the same integrity and respect that we ask them to give to you, our customers. Every member of the Wayne Homes team is an extension of our values.
- Continual Learning: We believe a continual learning process to keep us up-to-date with industry trends and best practices, so we developed Wayne Homes University to help our entire company deliver the best product, and the best service, in any market conditions. We understand that your world is changing, from the technology that you use to the market conditions around you. Our ongoing training at every level of the company gives each member of our team the ability to constantly improve and deliver the highest quality product and experience.
At Wayne Homes, we know that the world around us is constantly changing, but core values do not. Find out more about how we make building a custom home affordable, easy, and fun. Ask Julie via Live Chat or call us at (866) 253-6807.
Wayne Homes is a custom home builder in Ohio, Pennsylvania, Indiana, Michigan, and West Virginia (see Model Home Centers). We offer 40 fully customizable floor plans and a team dedicated to providing the best experience in the home building industry. For more information, Ask Julie by Live Chat or call us at (866) 253-6807.