Jan 08, 2019 Wayne Homes Team

Why Wayne: Dana Rider

When choosing a custom home builder, you naturally have a lot of questions. There’s no one way to answer the question, “Why Wayne?” because, quite simply, there are many reasons why we are different from other builders. We’ve found the best way to answer that is by sharing our homeowners’ experiences. Here are some client stories about our very own Dana Rider, a Sales Manager at our Bowling Green Model Center who has been a part of the Wayne Homes team since 2015.

The Weyer Family

When the Weyer family decided they were interested in building a custom home, they visited the Bowling Green location and met Sales Manager, Dana Rider. “The difference between Wayne and the others was evident. As soon as we walked in we were greeted, listened to and made to feel comfortable.” The Weyers went home, contacted their insurance company, and waited to get the green light to move forward with building. When they returned to walk through the models, Dana once again met with them. “We were greeted by Dana Rider, who remembered us, and while we walked through the models she was busy pulling floor plans that represented what we wanted and not what they thought we should get.”

Customized For You

Dana took the time to capture everything the Weyer family was looking for. “When we decided on the Cedar Hill floor plan, Dana sat down with us and had a rough mock-up of the floor plan exactly as we had described. We loved the fact we could take a floor plan and customize it to fit what we wanted!” It’s that personal touch that makes the service we provide so different from others.

Client-Centric Approach

The client focused approach that Dana takes is what all Wayne Homes team members strive for. We delight in going above and beyond to exceed your expectations. Meredith Mates, a Wayne homeowner said, “Dana is absolutely amazing to work with! She helped us design one floor plan and then the Columbia came out, and she started over with us designing our dream home. She provided us with so many great suggestions and so much patience and caring.”

Service with a Smile

Another Wayne client, Jessica Dues, also thought she had it all figured out when she initially designed her Wayne home, but when she attended an open house she changed her mind, Dana came to the rescue. “We went to an open house and ended up not liking the layout or the size of the floor plan we had selected. I felt so defeated and emailed Dana immediately. She instantly responded, telling me it was okay and we’d figure it out together. She ran a few numbers on our original favorite floor plan that we thought was out of our budget and showed us that we really weren’t too far off from where we wanted to be.”

We are proud to have Dana represent Wayne Homes and provide exceptional customer service to our homeowners. Thank you, Dana, for helping us answer “Why Wayne?” through your commitment to excellence.

If you’re still asking yourself, “Why Wayne?’, get in touch with us. We are standing by, ready to answer all of your questions.

About Wayne Homes

Wayne Homes is a custom homebuilder in Ohio, Pennsylvania, Indiana, Michigan, and West Virginia (see all Model Home Centers). We offer nearly 50 fully customizable floor plans and a team dedicated to providing the best experience in the home building industry. For more information, Ask Julie by Live Chat or call us at (866) 253-6807.

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