Ohio custom home builder Wayne Homes offers 5 Star Service
Nov 27, 2012 Custom Home Design

Choosing a Custom Home Builder? Discover 5 Star Customer Service at Wayne Homes

If you’re thinking about building a custom home in 2013, now is the perfect time to meet with your home builder to create a plan, a timeframe, and a budget.  But when it comes to choosing a custom home builder in Ohio, Pennsylvania, West Virginia, Michigan or Indiana, finding the right builder for your family’s dream home can be overwhelming. This can be particularly true if you are not yet sure what type of home you want to build, what your budget is, or how to select the right location.

At Wayne Homes, we are committed to creating an exceptional experience at each stage of building your dream home. We call it our 5 Star Customer Service, and it’s the reason that 9 out of 10 Wayne Homes customers would refer us to a friend or family member.

Here’s how our 5 Star Customer Service works:

Planning Your Dream Home

Even if you’ve never built or owned a home before, your New Home Consultant can walk you through each step of planning your dream home based on your needs and your budget. It starts with the Personal Value List, a custom home planning tool offered exclusively by Wayne Homes. The Personal Value List makes it easy to select the right custom home floor plan for your family, and then work with your New Home Consultant to design your home any way you like. This may include an extra large sumptuous master suite, a charming Craftsman exterior with a front porch, or an extra large family game room. Your New Home Consultant can help you explore what’s possible. Visit any Model Home Center to get started.

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Building Your Dream Home

Once your vision for your dream home is complete, your dedicated Field Manager will make sure your custom home is built on time and on budget. In fact, our Guaranteed Completion Program is one of the 25 Reasons that homeowners choose Wayne Homes. Over the last 40 years we’ve refined our step-by-step building process so your Field Manager can communicate exactly what you can expect throughout process. We think our Field Managers are the best in the business, but don’t just take our word for it! Our Field Managers have been awarded for excellence in customer satisfaction for the last three consecutive years.

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Living in Your Dream Home

At Wayne Homes, we don’t just build homes. We build relationships. Our 5 Star Customer Service is our commitment to you that extends long after the day that your family moves in to your new home. It includes a  2-year warranty and 10-year structural warranty – one of the most comprehensive warranty programs in the industry. Our 5 Star Customer Service has earned rave reviews from homeowners in the media, on our Facebook page, and at homeowner events.

Read Homeowner Reviews

Discover our 5 Star Customer Service for yourself in just one click. Simply Ask Julie any question by Live Chat or visit one of our Model Home Centers today to get started.

Wayne Homes is a custom home builder in Ohio, Pennsylvania, Indiana, Michigan, and West Virginia (see all Model Home Centers). We offer 40 fully customizable floor plans and a team dedicated to providing the best experience in the home building industry. For more information, Ask Julie by Live Chat or call us at (866) 253-6807.

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